Live chat completed

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Live Chat Complete is real-time chat software that allows businesses to offer customer support and manage their inquiries effectively. This tool is designed to improve the customer support experience by providing immediate and personalized service via a live chat.

The system works very simply but highly effectively. Simply put, when a user connects to the company's website, he or she is offered the option to access the chat. Through the chat, the customer can ask questions, request information and request assistance. Thanks to real-time chat, the customer can have all the answers he needs here and now, without having to wait long lines or be transferred from one person to another.

The Live Chat Complete system is based on a series of advanced features that ensure flawless customer service. First of all, the platform offers the option of monitoring customer visits to the site, allowing support operators to follow it and intervene when needed. This function is fundamental, as it allows you to offer assistance proactively and reduce waiting times to a minimum.

One of the most popular features of Live Chat Complete is the customer profile. The system collects and analyzes all the information you provide, including your name, country of origin, language and email address. This means that when a customer returns in the future, the software will be able to recognize them and offer a personalized service targeted to their needs.

In addition to these features, Live Chat Complete also offers a set of tools to improve Customer Service productivity. For example, support agents can share documents and links directly from the chat, without having to switch between another platform or system. Additionally, the software allows you to create a set of predefined answers to the most common questions, so you don't have to rewrite the same answer every time. This allows you to save precious time and manage a greater number of requests.

Another important aspect of Live Chat Complete is its ability to handle the communication With multiple customers at the same time. Real-time chat allows multiple conversations to be handled at the same time, so that one operator can assist multiple customers at the same time. This helps reduce wait times and improve the user experience.

Finally, Live Chat Complete also offers a set of analytics tools to evaluate the performance of the entire platform. Support agents can access a series of detailed reports that allow them to monitor activities such as the number of conversations initiated, average response time and other metrics that allow them to evaluate the service provided and make improvements where necessary.

In summary, Live Chat Complete is a complete and highly flexible customer support solution, which allows companies to offer personalized, real-time customer support service, thanks to live chat. With a host of advanced features, the software ensures a high-quality support experience, helping support agents be more productive and manage multiple conversations simultaneously. With this solution, companies can significantly improve customer experience and overall customer satisfaction by offering immediate and personalized assistance.

Bestseller chat widget now works with HTML , PHP And WordPress . Designed for sales and support.

• One-time payment
• Installation on a single domain
• Impressive speed! Work behind the iframe so as not to affect the performance of your site
• 2,000¹ chats (monthly)
• 5,000 page views (monthly)
• ⚡️ It works everywhere (HTML, pages WordPress and PHP)
• Up to 2 operators² (you and a favorite collaborator)
• Until 3 departments
• Multilingual support (WordPress only)
• Works everywhere in the world (including China)
• 100 MB of storage space for uploading files
• Email notifications
• GDPR compliance
• WordPress integration
• Tested with PHP 7.4 and PHP 8.x
• WordPress 6.1

(1): Total number of chats
(2): Total number of operators you can create for all your domains.

Are you planning to install more than 2 domains? We recommend that you consider the package instead Unlimited.

Technology

No server installation is required for use with HTML or PHP. But, the plugin WordPress must be installed for WordPress websites, which is included in the package. All chat transmissions, file uploads and user authentication will be handled on the Screets Cloud (see “Screets Cloud” section below).

Requirements

• A Screets account is required
• For WordPress: WordPress 5 or a later version
• For PHP: PHP 7 or a later version

Licensing

There regular license it's only for your single domain (for example, yourdomain.com). If you plan to use the plugin on more than 3 domains, we recommend you consider unlimited license ($75).

Data protection policy

Chat transmissions, file uploads and user authentication are hosted on Screets Cloud. We can add new features without you having to update anything.

Thanks to GDPR law, your data must be safe on our servers and you have full control over it. You can edit and delete all your data, or forget it completely (when required).

Cloud by Screets works with Linode, LLC (American cloud hosting company). Check the safety notes on Linode security

Further information: https://docs.screets.io/chat/cloud
Terms and Policies: https://screets.com/legal

“Se stai riscontrando problemi con Live Chat Complete, non preoccuparti! Puoi contattare la G Tech Group aprendo un ticket e inviando una descrizione dettagliata del problema a

su*****@gt********.it











. Il nostro team fornirà tutto l’aiuto necessario per l’installazione e la configurazione del plugin. Non esitare a contattarci per qualsiasi dubbio!”

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