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Live chat completed

Gianluca Gentile
wordpress

live chat completed

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Live Chat Complete is a real-time chat software that enables companies to offer customer support and handle customer inquiries effectively. This tool is designed to enhance the customer support experience by providing immediate and personalized service via live chat.

The system works in a very simple but highly effective way. In a nutshell, when a user logs on to the company's website, he or she is offered the opportunity to access chat. Through the chat, the customer can ask questions, request information, and seek assistance. With real-time chat, the customer can get all the answers he or she needs here and now, without having to wait for long waits or being transferred from one person to another.

The Live Chat Complete system is based on a number of advanced features that ensure flawless customer service. First of all, the platform offers the option of tracking customer visits to the site, allowing support operators to follow up and intervene when needed. This feature is critical, as it allows support to be offered proactively and minimizes wait times.

One of the most popular features of Live Chat Complete is the customer profile feature. The system collects and analyzes all the information the user provides, including name, country of origin, language, and email address. This means that when a customer returns in the future, the software will be able to recognize them and offer personalized service targeted to their needs.

In addition to these features, Live Chat Complete also offers a number of tools to improve customer service productivity. For example, support workers can share documents and links directly from the chat, without having to switch to another platform or system. In addition, the software allows you to create a set of predefined answers to common questions, so you don't have to rewrite the same answer every time. This saves valuable time and allows you to handle more requests.

Another important aspect of Live Chat Complete is its ability to handle the communication With multiple customers at the same time. Real-time chat allows multiple conversations to be handled at the same time, so that one operator can assist multiple customers at the same time. This helps reduce wait times and improve the user experience.

Finally, Live Chat Complete also offers a number of analytical tools to evaluate the performance of the entire platform. Support workers can access a series of detailed reports that allow them to monitor activities such as the number of conversations initiated, average response time, and other metrics that allow them to evaluate the service provided and make improvements where necessary.

In summary, Live Chat Complete is a comprehensive and highly flexible customer support solution that enables companies to offer personalized, real-time customer support through live chat. With a range of advanced features, the software ensures a high-quality support experience, helping support workers be more productive and handle multiple conversations simultaneously. With this solution, companies can significantly improve the customer experience and overall customer satisfaction by offering immediate and personalized support.

Bestseller chat widget now works with HTML , PHP And WordPress . Designed for sales and support.

(1): Total number of chats
(2): Total number of operators you can create for all your domains.

Are you planning to install more than 2 domains? We recommend that you consider the package instead Unlimited.

Technology

No server installation is required for use with HTML or PHP. But, the plugin WordPress must be installed for WordPress Web sites, which is included in the package. All chat broadcasts, file uploads, and user authentication will be handled on Screets' Cloud (see the "Screets' Cloud" section below).

Requirements

Licensing

There regular license it's only for your single domain (for example, yourdomain.com). If you plan to use the plugin on more than 3 domains, we recommend you consider unlimited license ($75).






Data protection policy

Chat broadcasts, file uploads, and user authentication are hosted on Screets' Cloud. We can add new features without you having to update anything.

Thanks to GDPR law, your data must be safe on our servers and you have full control over it. You can edit and delete all your data, or forget it completely (when required).

Cloud by Screets works with Linode, LLC (American cloud hosting company). Check the safety notes on Linode security

Further information: https://docs.screets.io/chat/cloud
Terms and Policies: https://screets.com/legal

“Se stai riscontrando problemi con Live Chat Complete, non preoccuparti! Puoi contattare la G Tech Group aprendo un ticket e inviando una descrizione dettagliata del problema a support@gtechgroup.it. Il nostro team fornirà tutto l’aiuto necessario per l’installazione e la configurazione del plugin. Non esitare a contattarci per qualsiasi dubbio!”

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Gianluca Gentile

My name is Gianluca Gentile, born in 1991. I have always had an immense passion for IT. Computers and the web, in fact, have become my inseparable adventure companions. So in 2012 I decided to transform my attitude and my skills into a "job". Through experience and professionalism I deal with restructuring and building the image of a company from scratch. Among my duties is the management of every phase of the creative process, meticulously taking care of every aspect of the advertising campaigns on the various media.

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