Chat – Support Board – PHP chat application

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Chat – Support Board – PHP Chat Application è un programma di chat online che permette la communication tra clienti e operatori su un sito web. La piattaforma è stata creata per aiutare a migliorare l’esperienza degli utenti e aumentare l’efficienza del processo di assistenza clienti in modo rapido ed efficace.

This PHP-based chat application allows company visitors to communicate in real time to ask for support or information. Chat is available on every web page of the site and offers a simple and intuitive user experience. Operators can talk directly to customers and answer their questions in real time. The chat allows you to easily perform various actions such as: transferring the chat to another operator, inserting internal notes, recording the conversation, sending documents, seeing the history of previous conversations and interacting immediately with the visited site.

With the Chat – Support Board – PHP Chat Application you can improve the management of online support and improve the relationship with your customers. The application offers the ability to customize the appearance of the chat to match your company's branding. The chat is also accessible from all devices, so anyone can access the platform and communicate in real time wherever they are. The chat functionality can be easily integrated into the company website.

The chat platform is easy to manage and can also be customized by the operators. Users with administrator permissions can create chat routing rules, set working hours, use canned responses or record custom responses, and define operator permissions. Furthermore, you can monitor and analyze customer service performance through comprehensive statistical data, which includes information such as the number of chats handled, chat frequency, average response time and other important metrics.

Chat – Support Board – PHP Chat Application è una soluzione di chat robusta che migliora notevolmente la gestione del supporto online e la comunicazione con i clienti. Grazie a questa chat online, le aziende possono interagire in tempo reale con la propria audience, offrire un servizio di assistenza impeccabile e aumentare la fiducia dei propri clienti. L’application di gestione della chat online è facile da usare e gestire e fornisce molte opzioni di customization. In sostanza, se desideri migliorare l’esperienza dei visitatori del tuo sito web e fornire un servizio di assistenza clienti di qualità, la Chat – Support Board – PHP Chat Application è una soluzione chiave.

Support Board for PHP: FAQ

1. What is Support Board for PHP?

Support Board for PHP is a PHP script that allows you to automate customer communication through AI-driven chatbots and a chat system integrated with the most used platforms.

2. Which messaging platforms are supported?

Support Board supports many messaging platforms, including Facebook Messenger, WhatsApp, Instagram, and Telegram, to name a few.

3. What artificial intelligence functions are used?

Support Board allows you to connect to Dialogflow and Open AI (ChatGPT) to consume rich messages dynamically.

4. Can Slack be used for direct communication with customers?

Yes, you can use Slack for direct communication with customers.

5. Esiste una versione di Support Board per WordPress?

Yes, there is a version of Support Board for WordPress that you can find on Codecanyon.

6. Where can I find more information about Support Board?

You can find more information about Support Board on the official website, board.support. Furthermore, there is a changelog page to constantly check the updates and progression of the software.

“Are you having problems with Chat – Support Board – PHP Chat Application? Don't worry, we are here to help you! Contact us by opening a ticket and writing to support@gtechgroup.it, the G Tech Group team will be at your disposal to provide assistance with installing and configuring the plugin.”

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Gianluca Gentile
Gianluca Gentile

My name is Gianluca Gentile, born in 1991. I have always had an immense passion for IT. Computers and the web, in fact, have become my inseparable adventure companions. So in 2012 I decided to transform my attitude and my skills into a "job". Through experience and professionalism I deal with restructuring and building the image of a company from scratch. Among my duties is the management of every phase of the creative process, meticulously taking care of every aspect of the advertising campaigns on the various media.

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