Unlimited live chat

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Live Chat Unlimited is live chat software that allows websites to offer online support to their visitors in real time. With Live Chat Unlimited, businesses can communicate directly with their customers, resolve issues, provide support and answer questions quickly and effectively.

The operation process of Live Chat Unlimited is very simple: after installing the software, operators register and connect to the Live Chat platform. Once connected, operators can interact with website visitors, as they arrive, through a chatbox positioned on the website page.

When a visitor accesses the site, they are presented with a chat window that allows them to communicate directly with the operator. This can answer the visitor's questions in real time, offer assistance, and guide them through the purchasing process. Visitors can send messages at any time, and operators can respond immediately.

Operators can manage many chats simultaneously, thanks to a notification system, which allows them to respond quickly and manage many conversations simultaneously. Furthermore, Live Chat Unlimited offers advanced analytical tools that allow you to monitor operator activity, site traffic and conversations with visitors.

There are also many advanced features available, such as the ability to invite visitors to the chat, preset responses, the ability to transfer chats to other operators, and support for co-browsing.

Live Chat Unlimited is very beneficial for businesses, as it allows you to offer comprehensive support to customers in real time. This ensures that customers are always satisfied and that their problems are resolved immediately. Additionally, Live Chat Unlimited helps increase sales as agents can guide visitors through the purchasing process and provide assistance with any issues encountered during the purchase.

Finally, Live Chat Unlimited offers excellent value for money, with different subscription plans available depending on the needs of the business. The technical support is outstanding, with a wide range of documentation available online and free chat support for all technical issues.

In conclusion, Live Chat Unlimited is a very powerful and versatile live chat platform, which offers many advanced features to make the chatting experience as professional as possible. Due to its ease of use and high effectiveness, it has become the live chat software of choice for many companies, who use it to ensure that their customers receive the support they need to meet their needs.

FAQ on the best-selling chat widget, now compatible with HTML, PHP and WordPress And designed for sales and support

What is the price of the chat widget?

The chat widget requires a one-time payment and includes installation on unlimited domains.

How does the chat widget work?

The chat widget works behind an iframe window to avoid slowing down website performance. The widget is fast and works on HTML, WordPress and PHP pages. You can create up to 5 operators (your team plus 4 members), 5 departments and comes with multilingual support.

How many chats are available each month?

Up to 5,000 chats per month are available for all your domains.

What is the maximum number of operators?

You can create up to 5 operators for all your domains.

What are the requirements for using the chat widget?

A screenets account is required and for WordPress version 5 or higher is required, while for PHP version 7 or higher is required.

How does data management work?

Chat transmissions, file uploads and user authentications are hosted on the screets cloud. Thanks to the data protection law (GDPR), your data is safe on our server and you can fully control it. You can edit and delete all data or forget it completely (on request). Screenets Cloud works with Linode, LLC (American cloud hosting company).

What are the terms and policies of screets?

You can find screets' terms and policies at https://screets.com/legal.

Warning. If you are experiencing problems with Live Chat Unlimited, don't worry, you can contact the G Tech Group for assistance. Open a ticket by sending an email to support@gtechgroup.it and our team will help you with the installation and configuration of the plugin.

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